TERMS OF SERVICE

These Terms of Service (the "Terms") constitute a legally binding agreement between you ("you," "your," or "user") and attrendy.com (the "Website," "we," "us," or "our"), governing your access to and use of the Website, including all content, services, and products offered through it. The Website is operated and provides services exclusively to users located in the United Kingdom, France, and Germany. By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately cease using the Website. 

1. Eligibility and User Obligations

1.1 You must be at least 18 years old (or the legal age of majority in your respective jurisdiction of residence in the United Kingdom, France, or Germany) to use the Website and enter into binding contracts through it. If you are using the Website on behalf of a business entity, you warrant that you have the legal authority to bind that entity to these Terms.

1.2 You agree to use the Website solely for lawful purposes and in compliance with all applicable local, national, and international laws, regulations, and guidelines relevant to your jurisdiction (UK, France, or Germany).

1.3 You are responsible for maintaining the confidentiality of your account credentials (if applicable) and for all activities conducted under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security by contacting our customer service team at attrendy@onservice.online.

2. Website Use and Content

2.1 All content on the Website, including but not limited to text, graphics, logos, images, videos, product descriptions, and software, is the exclusive property of attrendy.com or its licensors, and is protected by copyright, trademark, and other intellectual property laws of the United Kingdom, France, Germany, and international treaties.

2.2 You may not reproduce, distribute, modify, transmit, reuse, repost, or use any content from the Website for commercial or non-personal purposes without our prior written consent.

2.3 We reserve the right to modify, suspend, or discontinue any part of the Website, including its content, services, or product offerings, at any time without prior notice. We will not be liable to you or any third party for any such modifications, suspensions, or discontinuations.

3. Product Orders and Payments 

3.1 All product orders placed through the Website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity.

3.2 Prices listed on the Website are in the applicable currency of the user's jurisdiction (British Pound for UK users, Euro for French and German users) and include all applicable taxes (VAT) as required by the tax laws of the United Kingdom, France, and Germany, unless explicitly stated otherwise.

3.3 You agree to pay all charges incurred under your account, including the purchase price of products and any applicable shipping fees, using the payment methods accepted on the Website. All payments are processed securely through third-party payment processors, and we do not store full payment card details on our servers.

3.4 Order confirmation will be sent to the email address you provide at the time of order placement. A binding contract for the purchase of products is formed only when we dispatch the ordered products to you.

4. Shipping and Delivery 

4.1 We offer shipping exclusively to addresses within the United Kingdom, France, and Germany. We do not ship to any other countries or regions outside these three jurisdictions.

4.2 Delivery timescales are estimated based on the user's location and the shipping method selected, and are subject to delays due to unforeseen circumstances such as carrier delays, public holidays, or adverse weather conditions. We will notify you of any significant delays to your order via email.

4.3 Risk of loss or damage to products passes to you upon delivery of the products to your specified shipping address.

5. Returns, Refunds and Cancellations

5.1 In compliance with consumer protection laws of the United Kingdom, France, and Germany (including the UK Consumer Rights Act 2015, French Consumer Code, and German Civil Code), you have the right to cancel your order within 30 calendar days of receiving the products, without providing a reason.

5.2 To exercise the right of cancellation, you must notify us of your decision via email at attrendy@onservice.online within the 14-day cancellation period. You must return the products in their original, unused, and resalable condition within 30 days of notifying us of cancellation.

5.3 Refunds for returned products will be processed within the timeframe required by applicable law, using the same payment method used for the original purchase. Shipping costs for returns are the responsibility of the user, unless the products are defective or incorrect due to our error.

5.4 Defective or non-conforming products may be returned for a full refund, replacement, or repair in accordance with applicable consumer protection laws in your jurisdiction.

6. User Conduct Prohibitions

You agree not to engage in any of the following prohibited activities while using the Website:

• Violating any applicable laws, regulations, or these Terms;

• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity;

• Interfering with or disrupting the operation of the Website, its servers, or networks;

• Uploading, transmitting, or distributing any malicious software, viruses, or harmful content;

• Engaging in fraudulent, speculative, or unauthorized transactions;

• Harvesting or collecting personal information of other users without their consent;

• Reproducing, modifying, or creating derivative works of the Website's content without our prior written permission.

7. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) for users in France and Germany, and applicable UK data protection laws for users in the United Kingdom. The Privacy Policy is accessible on the Website and is incorporated into these Terms by reference.

8. Limitation of Liability

8.1 To the fullest extent permitted by the laws of the United Kingdom, France, and Germany, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, including but not limited to loss of profits, loss of data, or business interruption.

8.2 Our total aggregate liability for any claims related to the Website or products purchased through it shall not exceed the total amount paid by you for the specific products or services giving rise to the claim.

8.3 Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be limited or excluded by applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless attrendy.com, its officers, directors, employees, and agents from any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, your unauthorized use of the Website, or your violation of any applicable laws or third-party rights.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review these Terms regularly for updates.

11. Governing Law and Dispute Resolution

11.1 These Terms are governed by and construed in accordance with the laws of the jurisdiction in which you reside: the laws of England and Wales for UK users, French law for French users, and German law for German users.

11.2 Any disputes arising from or related to these Terms or your use of the Website shall first be resolved through good-faith negotiation by contacting our customer service team at attrendy@onservice.online. If a resolution cannot be reached, disputes shall be submitted to the non-exclusive jurisdiction of the courts of your resident jurisdiction (UK, France, or Germany), in compliance with local consumer dispute resolution rules.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms or the Website, please contact our customer service team at:

Email: attrendy@onservice.online

13. General Provisions

13.1 If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

13.2 These Terms constitute the entire agreement between you and attrendy.com regarding your use of the Website, and supersede any prior oral or written agreements between us.

13.3 No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.