STYLE & SIZE ADVICE
How do I work out my shoe size?
Take a tape measure and measure the length of your foot from heel to the tip of your longest toe, in either inches or centimetres. For the width, measure the widest part of your foot. Compare your measurements with our size chart to find your perfect fit. We’ve set the default to US sizing, but you can convert to EU or UK sizes using our guide.
What is the correct way to break in new shoes?
The best way to break in your new shoes is to wear them for short periods around the house, gradually increasing the time as they conform to your feet. To prevent discomfort, pair them with cushioned socks during the initial wear.
What happens if my shoes feel tight after some time?
Leather and other natural materials can shrink slightly over time, especially if exposed to heat or moisture. To restore comfort, try using a shoe stretcher or insert shoe trees when not in use. These tools help maintain the shape and size of your shoes.
What should I do if my shoes get wet?
Never dry your shoes using direct heat sources like radiators or hair dryers. Instead, stuff them with dry paper towels to absorb moisture and let them air dry in a warm, well-ventilated area. For leather shoes, apply a conditioner afterward to restore their suppleness.
How can I keep my shoes looking their best?
Regularly clean your shoes with a soft brush or damp cloth. For leather pairs, apply a quality leather polish or conditioner to maintain their shine and durability. For suede or fabric shoes, use a specific cleaner to avoid discoloration.
How do I work out my head size?
Take a tape measure and measure around your head, just above your ears, in either inches or centimetres. All of our hats and caps come sized and you can choose which sizing scale you wish to use. We’ve set the default to European sizing which is centimetres.
Need help? Watch our step-by-step tutorial on how to measure your foot size:
[Watch our step-by-step tutorial on how to measure your head size](https://youtu.be/gvvcFScY7go?si=SrPMq6v-EE3abwA_)
What is the correct way to style a brim?
The classic way to style your brim is flipped down at the front, and curled up at the back. However, all of our brimmed felt hats can be worn with their brims turned back and front. Hats can also be worn on the back of the head but make sure to go down a size if so.
What happens if my hat gets smaller?
Over time, the natural fibres in our hats and caps may reduce its size slightly, usually if the piece has been subjected to rain or any dampness. To stretch your hat back to its original size, we recommend using a hat jack—you can find our top tips for using a hat jack on our 'Hat Care' page.
What should I do if my hat or cap gets wet?
Do not place on a radiator! You should always allow your hat or cap to dry naturally in a warm place.